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Privacy Policy

Last updated: 10 September 2026

This policy explains what personal information this site collects, why, and what you can do about it.

Who is responsible

Residency is the data controller for the information described here. You can reach us at [privacy@residency.example] or at [registered address].

What we collect

  • Information you give us. When you use the contact form: your name, your email address, the message you write, and any brief or file you attach.
  • Information collected automatically. Basic technical data your browser sends — IP address, browser and device type, the pages you visit and when — used to keep the site running and to understand which work people look at.

We do not ask for and do not want special category data — health, political, biometric or similar. Please do not send it through the form.

Why we use it

  • To answer you. If you send an enquiry, we use your details to reply and to talk about the project.
  • To run and improve the site. Keeping it available, secure and working, and understanding in aggregate how it is used.
  • To protect the form. Rate limiting and spam checks, so a submission inbox stays usable.

Our lawful basis is our legitimate interest in responding to enquiries and in running the site, or, where you have given it, your consent.

Cookies and analytics

The site uses only the cookies it needs to function. If analytics are added, they will be listed here, with what they measure and how to opt out, before they are switched on.

Who sees it

Enquiries are read by the Residency team. Our suppliers — hosting, the content platform, email delivery — process data on our behalf under contract and may store it outside your country, protected by appropriate safeguards. We do not sell your personal information, and we do not share it for advertising.

How long we keep it

Enquiries are kept for as long as the conversation is live and for a reasonable period afterwards, so we can pick a project back up — normally [24 months] — and are then deleted. Technical logs are kept for a short period for security and troubleshooting.

Your rights

Depending on where you live, you may have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to receive it in a portable form. Write to [privacy@residency.example] and we will respond within the time the law allows. If you are not satisfied, you can complain to your local data protection authority.

Security

Submissions are sent over an encrypted connection and stored on access-controlled services. No system is perfectly secure, so please do not send anything through this site that you would not want read by someone other than its intended reader.

Children

The site is not directed at children under 16 and we do not knowingly collect their information.

Changes to this policy

We will post any change on this page and update the date at the top. Where a change is significant, we will make that clear.

This page is boilerplate and is not legal advice. It should be reviewed by a qualified adviser and the bracketed placeholders completed before the site goes live.